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"Parcom offers good 'bang for the buck' between service levels and available features."

Eric Ping
Chief Design Specialist Rivulent Web Design and IT Solutions

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Rivulent Web Design and IT Solutions

Good Bang for the Buck Between Service Levels and Features

Situation

Rivulent Web Design and IT Solutions of Ephrata, Washington offers their customers a broad spectrum of services including web design, internet programming, graphic design, data integration, database design/analysis, information technology consulting, business application and other related programming.  Rivulent maintains and hosts their own web site on their own dedicated server, however, they refer their valued clients to Parcom, or set up the accounts with Parcom for them. 

Solution

Parcom has a broad range of stable, reliable, high speed and secure web hosting services.  The best solutions at Parcom according to Eric Ping is summed up this way, "Parcom offers good 'bang for the buck' between service levels and available features."  To that he added, "the Basic package is good enough for all clients who are having their first site built, but it's nice to have the Professional and higher packages available for clients demanding more features and flexibility."  By utilizing Parcom's services, Rivulent is able to maintain a competitive advantage.

Rivulent has been using Parcom's services for their valued clients since the middle of September of 2002. 

The service is wonderful at Parcom for Rivulent's clients.  An added benefit to being hosted at Parcom is the Community Forum.  "The forum community is also nice," remarked Eric Ping.  Another helpful tool that Parcom offers is the extensive Knowledge Base which Parcom constantly updates and adds articles upon articles for the customers to easily get to.  "Having a good Knowledge Base is definitely a plus," Mr. Ping continued.
 
Asked as to what his company prefers for e-commerce, databases, scripting, etc.  Eric answered, "although I can script in ASP, I strongly prefer PHP/MySQL for what I consider its superior stability."  Sometimes, though, some of Rivulent's clients are set on using a particular platform, or need it in order to interface with existing framework.  "So it's nice that Parcom supports both," Eric Ping mentioned this about the choices of scripting that Parcom supports.

With all the great service that Parcom offers to Rivulent's important clients, Eric Ping has no hesitation to recommend Parcom to his friends, family members and business associates.  Eric Ping said, "I recommend Parcom all the time."
 

Overview

Company
Rivulent Web Design and IT Solutions

Company Profile
Based in Ephrata, Washington, Rivulent Web Design and IT Solutions provides Web Design and Internet Programming, Graphic Design, Data Integration, Database Design/Analysis, IT Consulting and Business Application Programming for customers mainly in the Pacific Northwest but can do business anywhere in the United States having clients as far away as Florida.

Business Focus
To sell company services Rivulent Web Design and IT Solutions needs to rapidly set up and support customer web sites in a highly competitive market.

Solution Description
Parcom, a web hosting company that provides the advantages of a great range of hosting packages and services.

Major Benefits

• Lower service fees
• Great service and support
• High speed redundant connection
• Speed, stability and security
• Parcom Community Forum
• Knowledge Base
• ASP, PHP/MySQL, etc.